Navigator implementation · Phase 02

Project planning

This stage turns the discovery work into a practical implementation plan. Your Project Manager will work with you to confirm responsibilities, requirements, milestones and the route to go-live.

Planning meeting
Held on site or by video call
Main outcome
A clear implementation plan with agreed actions
Next stage
System setup and technical preparation
Project planning meeting

What we will work through together

The meeting brings the key people together to confirm what needs to happen before Navigator can be configured, tested and taken live.

01
Start together

Introductions and meeting aims

Introduce everyone involved, confirm roles and agree the purpose and expected outcomes of the session.

02
Responsibilities

Review the Document of Understanding

Review the framework covering key tasks, responsibilities, milestones and the time commitment expected from both teams.

03
Planning detail

Review project planning information

Check the information already supplied, validate assumptions and identify any missing detail needed before implementation starts.

04
Technical readiness

Hardware and network requirements

Confirm that PCs, printers, connectivity and the wider network environment are suitable for Navigator.

05
Customer documents

Forms and document layouts

Discuss invoices, job cards and other forms, including dealership branding, contact details and any required terms and conditions.

06
Learning setup

Training environment

Confirm the room, equipment and connectivity needed to deliver effective on-site and remote training.

07
User readiness

Training plan and practice

Agree how users will be trained and how they will practise in Navigator before working in the live system.

08
Data preparation

Data migration

Review the standard data that can be migrated, what must be supplied and how the migration will be tested.

09
Close the session

Review actions and next steps

Confirm owners, deadlines and any outstanding information so the project can move forward with a clear action list.

After the meeting

Turn the plan into action

Once the planning meeting is complete, both teams will have actions to complete before configuration and testing can progress.

Agree the implementation plan

Finalise and sign off the implementation plan and responsibilities.

Confirm the live date

Agree the target go-live date and key project milestones.

Supply test data

Provide the information required for migration and test activity.

Provide setup information

Supply logos, forms information and other details needed for system setup.

Liaise with third parties

Coordinate any external suppliers, integrations or franchise requirements.

Prepare the dealership

Install Navigator where required and complete the initial hosted system setup.

Useful documents

Project planning resources

These documents may be useful during or immediately after the planning meeting.

Next phase

System setup

With the project plan agreed, Navigator can now be configured for your dealership and the technical setup can begin.

Continue to system setup →