How to Contact Us

To Contact your customer success manager

For navigator helpdesk

for issues relating to using Navigator which require the assistance of our helpdesk, please contact us as follows:-

By Telephone: 0845 686 2366 - all urgent issues should be reported by phone for high priority assistance

By email to support@dmsnavigator.com

Using our Web Portal at: https://dmsnavigator.zendesk.com

Our helpdesk is open from 8.30am to 5:30pm Monday to Friday and will deal with any issues sent during these hours

An out of hours service is available by telephone only by telephoning the number above
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For anything else

During normal working hours 9-5 Mon-Fri, please telephone 0845 686 2300

Navigator VHC

Use Navigator's integrated VHC to ensure that all customer's vehicles get a healthcheck and the follow up is integrated into Navigator

eCheckout

Take payments in Service and Sales Department oniine, right from within the DMS.

Digital Contracts Solution

Can your customers digitally sign Sales Orders and job cards online ? This is an essential part of the online sales process, and facilitates a contactless Service Reception.

about Dealer management services

The people behind DMS Navigator are motor trade veterans. We have decades of industry experience, both in running dealerships and delivering excellent software. Our Navigator system is designed to meet the challenges we all face. No wonder we’ve helped so many businesses grow.

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Copyright  Dealer Management Services Ltd, 2021