How to Contact Us

To Contact your customer success manager

For navigator helpdesk

for issues relating to using Navigator which require the assistance of our helpdesk, please contact us as follows:-

By Telephone: 0845 686 2366 - all urgent issues should be reported by phone for high priority assistance

By email to support@dmsnavigator.com

Using our Web Portal at: https://support.dmsnavigator.com

Our helpdesk is open from 7:00am to 5:30pm Monday to Friday and will deal with any issues sent during these hours

An out of hours service is available by telephone only by telephoning the number above
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For anything else

During normal working hours 9-5 Mon-Fri, please telephone 0845 686 2300

Autotrader Connect Interface

Navigator is fully integrated with Autotrader via their Connect Interface. This is available to all Navigator users, and allows Autotrader adverts to be created and maintained from within Navigator.

Navigator VHC

Use Navigator's integrated VHC to ensure that all customer's vehicles get a healthcheck and the follow up is integrated into Navigator

Online Service Booking

Take customers from service reminder to confirmed booking in a few clicks. Navigator online booking links with your DMS and website to make bookings more convenient and more efficient. Increase your conversion rates with Navigator.

about Dealer management services

The people behind DMS Navigator are motor trade veterans. We have decades of industry experience, both in running dealerships and delivering excellent software. Our Navigator system is designed to meet the challenges we all face. No wonder we’ve helped so many businesses grow.

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