Ongoing Support

Once you have gone live, there may not always be a Consultant on hand to help you out, but you may have some queries or something may not have done what you expect on the system

This is where the Navigator Helpdesk will help.

The Helpdesk is contactable as follows :-

Our helpdesk will log your issue and this will be reviewed, triaged and allocated to the most appropriate consultant within a couple of hours. We aim to resolve most queries within one working business day, but most will be quicker than this (though some may be more complex and take longer)

>>> Key milestones